Forwarding Faxes has missing pages
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Sean Bailey
If you forward a fax using the portal it will say it has lets say 5 pages but will only display 1 page on the forwarded fax. This has been tested even to send to an internal number. The screenshots show the inbound fax of five pages then the outbound showing 5. Then when going to view in other screenshot you will see it only has one page when should be 5.
Support has acknowledged this today for me but I wanted to post here so I get updated and others know about this one as well.
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Yisroel Adler
Grace Kendree it's in his initial post "Support has acknowledged this today for me but I wanted to post here so I get updated and others know about this one as well"
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Grace Kendree
Hi Sean Bailey ! Please reach out to our support team regarding this bug if you haven't already.
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Sean Bailey
As Yisroel mention I did but this is in response to them mentioning no ETA and didn't feel it would be moved along quickly so opened this here.
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Yisroel Adler
Sean Bailey to note (if you didn't test that) this issue doesn't seem to be happening (at least in my tests) when using the "Send to Fax" option in the fax view page.
If that's the case for you as well, this can be used at least as a workaround.