Documo logo
Documo
Create
Roadmap
Feedback
Platform/Fax/Signature
234
Changelog

    Boards

  • Platform/Fax/Signature

  • Workspaces/IDP/Workflow Automation

  • Integrations

Powered by Canny

Platform/Fax/Signature

Make fax notifications consistent
We have observed that the fax notifications are inconsistent depending on the status of the fax. I will attach examples. Interestingly enough the failure for "Faxing to my country not allowed" provides the best information in the notification and we would like to see ALL notifications be consistent and show this information (which includes the subject from the email).
2
·
Feedback
·
complete
Don't Route Internally Faxes to Phone Numbers Before Porting Finishes
When we start a port in request (before it was even accepted by the losing carrier) it seems that you start routing faxes (coming from your own network) to the number internally (so if we - as a Documo user - send a fax to this number from our Documo account it will come in through Documo and will not go to the old provider.) This is wrong and unexpected given that the number has not yet ported over to you. Please change this, so that it doesn't route internally (intra-network) until the porting fully completes.
6
·
Feedback
·
complete
Powered by Canny