Platform/Fax/Signature

We have observed that the fax notifications are inconsistent depending on the status of the fax. I will attach examples. Interestingly enough the failure for "Faxing to my country not allowed" provides the best information in the notification and we would like to see ALL notifications be consistent and show this information (which includes the subject from the email).

Allow users to see all faxes for associated numbers even when sent through API

Incorporate a step into the fax blast process by which a sample (just the first record) is presented for review before sending. This is more important in this section than regular faxing because senders stand the risk of mislabeling fields, or attaching a wrong file that will go out to hundreds of fax numbers.

When we start a port in request (before it was even accepted by the losing carrier) it seems that you start routing faxes (coming from your own network) to the number internally (so if we - as a Documo user - send a fax to this number from our Documo account it will come in through Documo and will not go to the old provider.) This is wrong and unexpected given that the number has not yet ported over to you. Please change this, so that it doesn't route internally (intra-network) until the porting fully completes.

Either add the ability for users assigned to the number to see all outbound faxes on that number or create a new role called number administrator and allow users in that role to see all outbound faxes on the numbers assigned to them.

It would make it easier to block spam fax senders by being able to block them on the 'History' page directly without having to navigate to Numbers, Blocked numbers, and adding them there.

When selecting faxes in History, there are options to Archive, Download, View/Print, Save to Drive, and Send to Sign. It would be very convenient to be able to block numbers here, on both an individual and bulk level.

Add ability to internally "name" fax lines rather than using the number. e.g. "HR" instead of (123) 555-1234, "Primary" instead of (800)555-9999.

optimize user-level access to outbound fax history to be able to view all faxes sent from their number