Feature Requests

We'd like to be able to name our fax numbers so that when we receive notification emails for inbound faxes, the email says the name of the number they're going to (ex. "Fax received for Memory Care"). Our staff manage multiple numbers as a way to help categorize faxes and they're able to use the tags in Documo, but for email notifications it would help to narrow it down more!

Currently as it is, if you leave this unchecked, then option to send email is available, however this disables their ability to reset their password from within portal (confirmed by support). If you check this box, no email is sent, however they are able to reset their login from within portal but you need to share the password with them (unsecure). Seems convoluted currently.

Would be very beneficial to have the recipients name shown on the email notification for "Fax delivered". Right now it only shows the fax number, but that is not very helpful for administration as we dont memorize the fax number we are sending to. If it could say "Sucess, your fax was delivered to: John Doe" that would be MUCH better!

Allow users to see all faxes for associated numbers even when sent through API

Allow admins/owners to grant users some additional access w/o giving them all the permissions of an admin such as user management.

Admin's would like the ability to restrict, or require Admin permission, a users access to changing the email address of a user on the account.

Why can't we just have reports within the account or have an automatic email of reports for each specific account email us for usage etc. This would be sooo much more easier.

Looks like the Slack integration only supports monitoring inbound fax messages. We would like to see the status of outbound faxes in Slack.

Setup a way for admins to create reports to run on a specific day and send to a specific email address.